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RE: why do renewing members get a raw deal?

I'm confused what is immoral or unfair about offering new customers a discount to get them to try your business? Since I never said it was unfair to offer something to new customers, I can't answer that. My point, if it doesn't confuse you too much, is that loyal, repeat customers should be treated as well as new customers. As I mentioned before, rewarding loyalty doesn't increase the bottom line. For a small business, loyalty rewards can keep them in business. For a big company with stockholders, it's not about "keeping in business", it's about always making more money. For a company to make more money than yesterday, it has to bring in more customers. If they have 100 customers today paying $20 each, that's $2,000. If they bring in 20 more customers at $10 each, they've increased their money by $200. However, if they give their existing customers the same discount, their base drops to $1,000. Now they have to bring in at least 100 new customers at $10 each to break even. Which is easier? Bringing in 20 new customers or 100 new customers? And, even if 20 of those existing customers get mad because they have to pay $20 and leave, the company only has to bring in an additional 40 customers at $10 each to compensate. So, 100 existing customers at $20 each = $2,000 20 leave = -$400 Bring in 60 at $10 = $600 They have an increase of $200. Vs. 100 existing customers getting a loyalty discount at $10 = $1,000 60 new customers at $10 = $600 They have a loss of $400. Many companies, if you call and whine, will end up giving you that discount - but ONLY if you call and whine. Because: 100 at $20 = $2,000 10 leave = -$200 10 stay at a discount at $10 = -$100 60 new customers at $10 = $600 They still have an increase of $300
toedtoes 06/28/22 11:04am Good Sam Roadside Assistance
RE: why do renewing members get a raw deal?

This is standard operating procedure for service products. The fact is, giving you (the longtime customer) a discount doesn't increase their bottom line. Signing up new customers, even at a discount, does increase their bottom line. This is why I never use the "new customer pricing" as a reason to go with a company. Instead, I use the regular rates. If the regular rate is too high, then I go elsewhere.
toedtoes 06/27/22 07:01pm Good Sam Roadside Assistance
RE: Empty parks with no open sites.

And no obligation to the people who in good faith paid for, and gave their money, for a spot that you can then give to someone else? This idea would make me feel like a common thief. This must be designed for those that routinely show up without a reservation. I am done here as since in all these years of camping I have NEVER experienced this situation. Everyone be safe and have fun. I think "good faith" doesn't always apply to this. I think a significant percentage of the vacancies are from people trying to game the system. Exactly! In my experience, most people who honestly had an emergency come up simply call the park and let them know they will be a day late. And the parks are happy to accommodate them. It's the folks who are trying to play the system that this is intended to stop. The folks who book a full 14 days just to nab the holiday weekend before everyone else - leaving the campsite empty for 11 of those 14 days. The folks who book four different sites for the same timeframe so they can "pick" the best one when they arrive, leaving the other campsites empty. And so on. Here is the no show policy on the recreation.gov website: No-Shows A no-show customer is one who does not arrive at a campground and does not cancel the reservation by check-out time on the day after the scheduled arrival date (or for day-use facilities, by check-in time the day of arrival). No-show customers are only recorded at staffed facilities. At most remote facilities, all customers are noted as automatically checked-in on the date of arrival. It is recommended that staffed facilities hold a campsite until check-out time on the day following the arrival date. It is recommended that staffed facilities hold group day-use facilities until check-in time on the arrival date. There is no change fee if a customer extends or shortens a reservation if the change includes dates from the original reservation. If they choose to depart early, they may forfeit some or all of the recreation fees. There is no change fee if the customer changes campsites that are the same price and on the same reservation dates in the same campground. If the campsite the customer is changing to has a price difference, the customer will be responsible for any additional fees or be provided with a refund, based on the price difference. Where recorded, no-show customers are assessed a $20.00 no-show fee and forfeit the first night's recreation fee for a campsite or forfeit the entire day-use recreation fee for a day-use facility. We recommend customers contact the facility if they are en route to their reservation but cannot make it by the check-in date. In these cases, no refund will be issued, but the facility can ensure that a "no-show" fee is not assessed..
toedtoes 06/24/22 11:04am RV Parks, Campgrounds and Attractions
RE: Empty parks with no open sites.

IMO, the option of first come first serve sites is different than the no show problem. The federal forests out here offer some campgrounds that are only FCFS sites. The rest usually have a set number of campsites reserved as FCFS. At Lassen, Manzanita Lake campground is all reserved only. The other campgrounds are FCFS.
toedtoes 06/23/22 10:31pm RV Parks, Campgrounds and Attractions
RE: Empty parks with no open sites.

I don't do state parks and such but in the past I have rented out about everything to others and have rented about as much for my own use. And if this in fact goes on its just asking for trouble unless it is made very plain in the contract that you can keep my money or lease my spot to someone else just because I am not there. You have to reserve and pay a year in advance and then show up late to find someone else has your spot? Get real. They keep a weeks worth of money for a year and don't have a spot for you? It would take a fool to fall for that trap. Now if it is made plain in the contract that this goes on after you have to pay a year out, I wouldn't go near the place...I don't think I have ever been sent a contract when reserving a camp site. So much for reading the FINE print. Does this really go on? There are policies listed for every campground on recreation.gov. In addition to those policies listed on the agency's website. And your confirmation email will state the cancellation requirements. No one is "shocked" because their spot got cancelled because they didn't show. And if you could manage making a reservation 6-12 months in advance, surely you're capable of calling the park and telling them "I had an emergency and won't be able to arrive until tomorrow, could you hold my campsite?"
toedtoes 06/23/22 09:17pm RV Parks, Campgrounds and Attractions
RE: Empty parks with no open sites.

A CG has a duty to hold a pre-paid reservation for some amount of time which is up for discussion. And it is different if it's prepaid. The issue of empty spots partly stems from the policy of allowing booking of sites that aren't available by booking days ahead of the desired period so days that aren't available to all now can be booked. Rec.gov has a 10 day waiting period after which reservations can be modified to release those nights, but some people don't and that leads to many unused sites. It's people gaming the system. They have to open the sites to reservations at some point. - If you base it on the first day of the reservation, the gamers book the week before and then cancel or just don't show up for the first week. - If you base it on the last day of the reservation, those wanting to stay a week or two get shut out as weekenders take all the spots before the week-longers can book. Really, not allowing reservation changes and your site is open to rebooking if you don't show up is the fairest option. Yes, there is a holding period (usually the next morning or check in time the next day) but you should also call to confirm if you won't be showing up on time. That would allow the staff the option to release the site or not. I agree. In the end, different parks have different rules. Private campgrounds are more likely to follow a "if you paid for it, it's yours whether you use it or not". Public campgrounds are more likely to follow a "use it or lose it" policy. The camphost at Lassen told me that if the no show camper called to cancel - even the day after the scheduled arrival dat - they would get their entire reservation fee refunded. By not calling, they forfeited one night's fee.
toedtoes 06/23/22 04:58pm RV Parks, Campgrounds and Attractions
RE: Is It Worth It?

The fact is that in a year, diesel may cost less than gasoline again. Or it could go even higher. Buy the truck that works best for what you need it to do. Don't base your decision on a roller coaster of a factor like fuel prices.
toedtoes 06/23/22 01:05pm Tow Vehicles
RE: Empty parks with no open sites.

Most all public park systems have a requirement to provide "recreational opportunities to all". That doesn't mean just to those people who can afford to pay for a site and not show. In addition, you are not BUYING the campsite, you are renting it. As with most all rentals, if you don't show to collect the item, they will cancel your reservation and rent the item out to someone else. Rental cars, tool rentals, hotel rooms, etc - they all have a standard requirement that you arrive within a certain window or your reservation is cancelled. This is no different. If you cannot arrive within the allowed window (usually identified as between check in on your planned arrival date and check out the following day), then you failed to meet the contract requirements and the contract is null and void. As with other rental systems, if you call before hand and let them know you will be delayed, most businesses will hold the rental for you. But if you show up at a hotel 3 days after your planned arrival, don't expect to have a room.
toedtoes 06/23/22 01:02pm RV Parks, Campgrounds and Attractions
RE: Camping Safety

Gangs are not driving into Yellowstone commiting drive by shootings against each other, so the risk of a stray bullet hitting a camper is negligable. Someone stopping overnight in a Walmart parking lot in a bad neighborhood is putting themselves at risk - just like 40 years ago - is the risk greater? Possibly. But the risk was big enough then to stop people from doing it. Like everything else in life, common sense goes a long way.
toedtoes 06/23/22 12:31pm RV Lifestyle
RE: Camping Safety

I don't think it's safer or not safer. Things happened before. My parents were camping in a campground when someone used a knife to slash a tent and attack the occupants. My grandparents were mugged while parked in a remote area. As others have said, using common sense and your eyes will prevent a lot. Just like in the past. Folks didn't park in a bad area overnight 40 years ago thinking it was safe - folks don't park in a bad area overnight today thinking it is safe.
toedtoes 06/22/22 11:15pm RV Lifestyle
RE: Empty parks with no open sites.

Interesting article. Sounds like there is an institutional failure at Colorado State Parks. I was at Lassen Volcanic National Park the other week and the camphost checked for no shows and opened the empty campsites that same day. And this was without cell service or wifi in the campground. Very effective. Hmm, I'm not sure I'm ok with that. If I've got a week long reservation that I've paid for and something has delayed me a day (weather, mechanical issue, food poisoning, whatever) I shouldn't lose my entire stay because I can't get there on the first day. Heck, I've had traffic accidents that caused such delays on trips that an 8pm arrival became 1am and I decided to Walmart the first night so as not to be rude to the other campers, being courteous shouldn't be penalized. If they've got a way to contact the park and you're a no show no call on day 2 then fine cancel the reservation to free the spot up but otherwise I payed for the spot and if I need to delay my arrival then so be it. I think the responsibilty should be on the camper to contact the CG if there is an delay or arrival issue. Not the other way around. No contact from camper within the 1st 24 hours and the site should be available to others. That gives the camper 24 hours to inform CG which should be ample time to make contact. I think we agree, toedtoes was talking about a location without communications clearing out sites in less than 24 hours. You should absolutely need to contact the park before close of business on day 2 to keep your site. Actually, it was not "less than 24 hours". Check in was at 1 pm on day 1. The host didn't cancel the reservation until after 1 pm on day 2. And the host left the campground to do the cancellation - to where there was service. So it was not just someone randomly cancelling reservations without any checks and balances. And the policy is that if the reservation is cancelled due to a no show, the fee is refunded partially (you usually forfeit at least a nightly fee). Regardless of if you "paid for it", the state and federal parks have an obligation to make the park available to everyone - not just those with the extra money they are willing to throw out for an unused campsite. If you can't make it, then call and let them know. They can hold your reservation if you will make it the following day, etc, or they will cancel it so someone else can enjoy it. If you don't call, then you cannot expect them to hold it indefinitely for you. You're not buying the campsite. You're renting it. If you reserve a rental car and don't show as scheduled, they rent it out to someone else. You don't get to lock it up and leave it sitting. Hotels will give away rooms if you do not show - unless you ask for a "late arrival guarantee" and are willing to forfeit a night's fee. They don't leave your room empty for a week. If you rent equipment and don't pick it up as scheduled, they don't leave the equipment sitting around. They rent it out to someone else.
toedtoes 06/22/22 11:04pm RV Parks, Campgrounds and Attractions
RE: Empty parks with no open sites.

Interesting article. Sounds like there is an institutional failure at Colorado State Parks. I was at Lassen Volcanic National Park the other week and the camphost checked for no shows and opened the empty campsites that same day. And this was without cell service or wifi in the campground. Very effective.
toedtoes 06/22/22 05:08pm RV Parks, Campgrounds and Attractions
RE: TV & 30 ft TT to Mini Van and 17 ft TT

@Rick Jay - you're right. The towing capacity IS affected by the tongue weight (hitch weight). I was simply pointing out that: Towing capacity does NOT equal weight of trailer AND payload (which is a common misconception by folks).
toedtoes 06/08/22 02:45pm General RVing Issues
RE: TV & 30 ft TT to Mini Van and 17 ft TT

Scamp lists a "dry" weight of 1750-2000 lbs. for the 16' model. I would bet that the "wet" weight isn't far from 3000 lbs. Add the weight of passengers and other personal items in the minivan, and they're probably pretty close to the 3500 lb. limit. OTOH, Scamps are pretty aerodynamic, so at least they're minimizing frontal surface area and wind loading. The 3500lb towing capacity does NOT include what you put IN the vehicle. Towing capacity = how much the vehicle can pull behind it. Payload = weight inside and on top of vehicle plus approx 15 percent of the trailer's loaded weight (aka hitch weight) GCVWR = Vehicle's GVWR plus towing capacity.
toedtoes 06/07/22 09:05pm General RVing Issues
RE: TV & 30 ft TT to Mini Van and 17 ft TT

The paradox of the RV, they are never small enough when traveling and never big enough when parked... Someone needs to invent that Harry Potter tent in maybe an RV form. Have an 18 foot trailer on the outside and 3000 sf mansion on the inside...Maybe Elon is looking into it.:D Harry Potter copied Dr Who. The Tardis is what we need - it is the ultimate RV!
toedtoes 06/07/22 12:21pm General RVing Issues
RE: TV & 30 ft TT to Mini Van and 17 ft TT

There really aren't many trailers under 3500lb gvwr. Most you see as identified "under 3500lbs" are talking dry weight. As soon as you add the basics, you're over the towing capacity. You're really looking at an egg or a folding trailer. If you plan on sleeping in the minivan, you might just haul a small utility trailer and build a kitchen on it.
toedtoes 06/06/22 07:44pm General RVing Issues
RE: Life member logo missing

Does it unlock some secret board for members only? Does it block out certain posters? I will go against the non-disclosure papers I signed when Marcus gave me the life member membership.;) There are secret campgrounds that only life members can go to. Some of them are actually under the campgrounds that common campers go to. They are like little cities,extra wide pull thrus, mega size swimming pools,free firewood and a host of other benefits.You just pick up your phone,call the concierge service. The turn down service after the campfire with the smores next to the bed is worth it.:B And with that, Jetboarder454 disappears forever... ;)
toedtoes 06/06/22 06:50pm Good Sam Club
RE: Life member logo missing

Not a thing said that is worthy of a reply except to toedtoes who does not even know they are a member. Brilliant! I'm NOT a member. I have NEVER been a member. That the logo shows up under my info is a mystery. But do I care? No. If they want to tag me as a member, have at it.
toedtoes 06/06/22 04:06pm Good Sam Club
RE: Life member logo missing

I'm not a member. And I never even noticed if a logo was there on mine or anyone else's until this thread. In the big picture, what does having any of the logos show up on this forum actually do for anyone? Does it get quicker responses? Or better responses? Does it unlock some secret board for members only? Does it block out certain posters? Or is it simply a label that says "I'm paying Good Sam for something"? And if that's the case, then it doesn't work because I don't pay anything to Good Sam.
toedtoes 06/06/22 12:38pm Good Sam Club
RE: Life member logo missing

I would guess all three of you would not mind if your annual membership logo did not show up either. No I wouldn't. This is just a forum. The logo means nothing here. No one looks at it and says "ah, there's a poster who knows something!" Or even "oh, a GS member, don't listen to them!". Heck, I didn't even notice it showed for me.
toedtoes 06/06/22 09:52am Good Sam Club
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