2PawsRiver wrote:

It's not just camping world. Quite honestly if we made a choice to fulltime based on reviews of equipment, dealerships and especially service..….I wouldn't.

I understood going into this that any assurances I received from the salesman about the care and service were utter **** and that anything I needed done would take an eternity.....and they have lived up to it.

Being a long time Harley rider I am used to horrible customer service and high prices, though I must admit the RV industry males me appreciate Harley Davidson.

Take pictures, file down the edges so it is safe and either fix it yourself or wait to have it fixed.......either way camp and enjoy life.

wanderingaimlessly wrote:

I had visited a CW to look at a couple units and had thought it was interesting how the salesman went on about "If you buy a camper at CW, because we are nationwide, you can get warranty service anywhere in the country"
Doesn't sound the same in here though.

DownTheAvenue wrote:

I am sorry you have this problem, and I hope you are prepared to pay to have it fixed yourself. Camping World will not pay to have it fixed, and unless the damage is noted when the trailer was delivered from the factory to Camping World, Jayco will take the position it was damaged on the dealer's lot after delivery.

Cost to repair probably less than $200. Any residential cabinet and counter top place can do this one in their sleep; it is not RV specific.

Two lessons here: 1. a salesman's job is to make the sale so anything they say means nothing, and 2. never accept any product unless it is 100% to your satisfaction.