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gatesy12

Willkesboro

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Posted: 10/11/18 03:05pm Link  |  Quote  |  Print  |  Notify Moderator

THANKS for your quick resolution of my problem. I would never had had to post if original inquiry had been handle with your efficiency. As a member since 1966 I have enjoyed many great savings on RV products and with people like you Brenda it means a lot to me.

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Posted: 10/11/18 03:14pm Link  |  Quote  |  Print  |  Notify Moderator

gatesy12,

Thank you for the compliments and the update. Please let us know if you need further assistance.

Thanks,
Stacy
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Busdriver

Shepherdsville Ky 40165

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Posted: 10/11/18 03:44pm Link  |  Quote  |  Print  |  Notify Moderator

Didn’t know they had customer service!


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Ralph Cramden

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Posted: 10/11/18 05:41pm Link  |  Quote  |  Print  |  Notify Moderator

Busdriver wrote:

Didn’t know they had customer service!


You beat me to it lol.

Lwiddis

Cambria, CA

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Posted: 10/11/18 07:28pm Link  |  Quote  |  Print  |  Notify Moderator

Come on, guys. Give GS a chance to fix issues. General bashing isn’t fair.


2015 Winnebago 2101DS TT & Tahoe LTZ, 300 watts WindyNation solar-parallel & MPPT, Trojan T-125s. TALL flagpole for US flag. Prefer USFS, COE, BLM, NPS, TVA, USF&WS, state & county camps. Bicyclist! 14 year Army vet - 11B40 then 11A - old MOS 1542 & 1560.


Bird Freak

Calhoun, Ga.

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Posted: 10/12/18 01:37pm Link  |  Quote  |  Print  |  Notify Moderator

Ralph Cramden wrote:

Busdriver wrote:

Didn’t know they had customer service!


You beat me to it lol.
I didn't know you could say Camping World and customer service in the same sentence.[emoticon]


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Terryallan

Foothills NC

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Posted: 10/12/18 02:31pm Link  |  Quote  |  Print  |  Notify Moderator

Bird Freak wrote:

Ralph Cramden wrote:

Busdriver wrote:

Didn’t know they had customer service!


You beat me to it lol.
I didn't know you could say Camping World and customer service in the same sentence.[emoticon]


You can. But usually there a "Bad" in there


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Ralph Cramden

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Posted: 10/12/18 05:37pm Link  |  Quote  |  Print  |  Notify Moderator

Terryallan wrote:

Bird Freak wrote:

Ralph Cramden wrote:

Busdriver wrote:

Didn’t know they had customer service!


You beat me to it lol.
I didn't know you could say Camping World and customer service in the same sentence.[emoticon]


You can. But usually there a "Bad" in there


I recently stopped in a newly opened Gander Outdoors. Really nice actually. Sort of a combination Gander Mountain, Camping World, Overtons. They had a great selection and price on some softbaits I use a lot of. It was all good until the checkout line and the one girl working did her sales pitch for good sam club, and the people that bit into it then filled out the app while people in line stood and waited. After a good 10 minutes of that without another lane being opened I tossed the softbaits on the candy rack, and left never to return. Bad service is evidently a corporate creed.

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Posted: 10/13/18 08:29am Link  |  Quote  |  Print  |  Notify Moderator

Hello Ralph Cramden,

Thank you for your time and post, I apologize for the experience you have had at the Gander Outdoors location you recently visited. Please provide the location and your contact number in a private message. I will look into this further with the leadership team.

Thank you,
Ella
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Ralph Cramden

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Posted: 10/13/18 09:02am Link  |  Quote  |  Print  |  Notify Moderator

Good Sam Care Team wrote:

Hello Ralph Cramden,

Thank you for your time and post, I apologize for the experience you have had at the Gander Outdoors location you recently visited. Please provide the location and your contact number in a private message. I will look into this further with the leadership team.

Thank you,
Ella
Good Sam Care Team


Ella, no need for a PM as I made my decision and intend to stick to it, and walked into the store with low expectations to begin with. FWIW it was the location just outside of Johnstown PA near Galleria mall.

But thanks anyway for the offer.

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