Good Sam Club Open Roads Forum: Backup & sideview Cameras
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 > Backup & sideview Cameras

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lyonsfin

Mystic, CT

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Posted: 03/26/20 03:53pm Link  |  Print  |  Notify Moderator

My Backup camera is acting up on my 2009 Safari Simba. I brought to Camping World as I am still under my aftermarket warranty. After several weeks, I was told that the old camera is not available and that the warranty company authorized a "betterment" deal where they would cover about $600 and I would cover $400 of the new rear camera system. Seemed like a lot of $$, but I agreed. Now that the new system is in, I am told that the sideview cameras I have are not compatible and it would cost me another $1200 to upgrade those. This seems crazy as a new system in their catalog with 3 cameras is only about $500 and a wireless rear camera is less than $300? Thoughts?

Branson N Tucson

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Posted: 03/26/20 04:06pm Link  |  Print  |  Notify Moderator

You will get better results if you deal with Marcus Lemon, 1-800-626-3636. Had a issue with a store and got good results from higher up. Explain that the catalog shows a suitable one. They usually assign someone that will see it thru.

Lwiddis

near Jawbone Canyon, CA

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Posted: 03/26/20 04:20pm Link  |  Print  |  Notify Moderator

Gee, we can’t honor the deal we made with you cuzzzzz...

That stinks! Marcus, fix this guy’s issue.


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Posted: 03/26/20 06:35pm Link  |  Print  |  Notify Moderator

Branson N Tucson wrote:

You will get better results if you deal with Marcus Lemon, 1-800-626-3636. Had a issue with a store and got good results from higher up. Explain that the catalog shows a suitable one. They usually assign someone that will see it thru.


Agree...if you can get through to him....Dennis


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Good Sam Care Team

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Posted: 03/27/20 05:58am Link  |  Print  |  Notify Moderator

Hello lyonsfin,

Thank you for your time and post, we apologize for the experience you have had with your back up camera. Please provide the Camping World location you are referring to and your contact number in a private message. We will look into your concerns further.

Thank you,
Good Sam Customer Care Team

Good Sam Care Team

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Posted: 04/13/20 08:13am Link  |  Print  |  Notify Moderator

Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Good Sam Care Team

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