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 > Tow Truck Policy

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enblethen

Moses Lake, WA

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Posted: 07/17/20 08:19am Link  |  Print  |  Notify Moderator

Which level of plan determines what is covered.


Bud
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OkieGene

oklahoma city

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Posted: 07/17/20 08:24am Link  |  Print  |  Notify Moderator

Good luck to you, I'm sure that when the vehicle gets to the place it will all get worked out.

Vehicle troubles are always a headache.

ferndaleflyer

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Posted: 07/17/20 08:28am Link  |  Print  |  Notify Moderator

I had Good SAm in the past and they would respond to any vehicle I had. RV, cars, kids cars, or anything I happened to be driving. Once towed my PU out of my garage to a repair shop. I now have Coach Net and it says it does the same. Only used it once for a lockout.

ReneeG

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Posted: 07/17/20 08:32am Link  |  Print  |  Notify Moderator

wowens79 wrote:

Honestly, how often have you used the towing policy? If you have paid $100-150 a year, think how many times you've used it, can how much it would have cost to pay the tow bill yourself? Probably much cheaper to drop it and self insure for tow coverage. Tow bills are pretty minor expenses, $150-200?

Insurance on things like cars, and houses make sense, the expense to repair/raplace those would be a hardship, but a tow bill probably would not adversely affect you.


You're probably right, but who do you call for towing assistance when you're on the road. Having a single point of contact is convenient. Since 2014 we've used the tow truck benefit twice.


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ReneeG

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Posted: 07/17/20 08:33am Link  |  Print  |  Notify Moderator

ferndaleflyer wrote:

I had Good SAm in the past and they would respond to any vehicle I had. RV, cars, kids cars, or anything I happened to be driving. Once towed my PU out of my garage to a repair shop. I now have Coach Net and it says it does the same. Only used it once for a lockout.


Thanks. I'll check on Coach net.

ReneeG

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Posted: 07/17/20 08:33am Link  |  Print  |  Notify Moderator

OkieGene wrote:

Good luck to you, I'm sure that when the vehicle gets to the place it will all get worked out.

Vehicle troubles are always a headache.


Thank you. I hope it's minor.

valhalla360

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Posted: 07/17/20 08:34am Link  |  Print  |  Notify Moderator

ReneeG wrote:

This morning we had to call to order a tow truck for one of our vehicles. We have the Platinum Roadside Assistance and have been customers for 15 years. We have always serviced our vehicle at a specific dealership and in this case, it had to go back to the dealership due to a possible problem with the way the oil filter was seated the last time the oil was changed. When we started it, oil leaked all over. When we called, we asked to tow it to the dealership, but they wanted to tow it to the nearest repair facility which happens to be WalMart! That's ridiculous! Because we have to go to the dealer, it's an extra $45!!! We asked what happens if WalMart does not have the parts needed to deal with the repair since they are not a Jeep dealership. She said it would then need to be towed to the dealership. We asked, who pays for that tow? She said, we would still have to pay the extra $45 since they are not the nearest facility. Why does there have to be this extra layer of complexity? Our dealership is 11.5 miles away and WalMart is 1.5 miles away.


- Insurance pays for coverage for the time period covered. What you paid last year, covered last year. It has no bearing on this year.
- Replacing...or tightening an oil filter should be within the capability of any service center.
- $45 for an extra 10 miles towing is dirt cheap.
- Why not hook up to the MH and pull it into the dealer? A leaky oil filter shouldn't be bothered by towing with the RV.


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ReneeG

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Posted: 07/17/20 08:35am Link  |  Print  |  Notify Moderator

enblethen wrote:

Which level of plan determines what is covered.

I can't remember, I'd have to check into it again.

rdhetrick

Texas

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Posted: 07/17/20 08:59am Link  |  Print  |  Notify Moderator

ReneeG wrote:



You're probably right, but who do you call for towing assistance when you're on the road. Having a single point of contact is convenient. Since 2014 we've used the tow truck benefit twice.


My dad has had a few breakdowns on the highway in his coach, he has always called 911 and they've given him a tow company to call that could handle the coach. He asked one time if it was appropriate to call 911 for a situation like that, they told him "Yes, if you're along the side of the road. If you're offroad, at home, or a campground or just need unlocked, they wouldn't consider that an emergency."


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wowens79

Georgia

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Posted: 07/17/20 09:30am Link  |  Print  |  Notify Moderator

ReneeG wrote:

wowens79 wrote:

Honestly, how often have you used the towing policy? If you have paid $100-150 a year, think how many times you've used it, can how much it would have cost to pay the tow bill yourself? Probably much cheaper to drop it and self insure for tow coverage. Tow bills are pretty minor expenses, $150-200?

Insurance on things like cars, and houses make sense, the expense to repair/raplace those would be a hardship, but a tow bill probably would not adversely affect you.


You're probably right, but who do you call for towing assistance when you're on the road. Having a single point of contact is convenient. Since 2014 we've used the tow truck benefit twice.


Just google "towing near me" and it will find someone.


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