Camper2020
vtt3r5
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Joined: 09/23/2020
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I bought this unit to take camping. It doesn't even have half an hour of use time when the unit sent too many volts to our travel trailer and started the trailer on fire. Luckily we all got out safely and the damage was kept to a minimum. However dealing with Firman has been frustrating. Instead of taking this complaint seriously they are questioning us on everything, as if we have never camped before and as if we have never used a generator before. I have a video of the generator voltage output fluctuating from 150-180 volts when it should only be putting out 120. I have my RV tech telling them exactly what happened and that we had no fault in it. I have provided pictures and all their requested information. But still we get no where. Super sad they aren't taking this seriously, my kids were in the trailer and things could have been really bad, and we don't want to see this happen to anyone else.
Has anyone had this happen with a Firman or any other type of Generator?
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2oldman
south
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Joined: 04/15/2001
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What started on fire?
* This post was
edited 09/24/20 10:24am by an administrator/moderator *
"If I'm wearing long pants, I'm too far north" - 2oldman
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Lwiddis
Death Valley NP
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Joined: 08/12/2016
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How long were you videotaping when the voltage was reading 150 to 180?
Winnebago 2101DS TT & 2020 Chevy Silverado 1500 LTZ Z71, 300 watt solar-parallel & MPPT, Trojan T-125s. TALL flag pole. Prefer USFS, COE, BLM, NPS, TVA, state & county camps. Bicyclist! 14 year Army vet-11B40 then 11A - (MOS 1542 & 1560) IOBC & IOAC grad
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Dtank
USA
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Joined: 12/13/2005
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Maybe you should ask (seriously!):
Does anyone *HAVE* (own) a Firman ??...![[emoticon]](https://forums.trailerlife.com/sharedcontent/cfb/images/scratchead.gif "scratchead")
*If* you receive any responses - you might try a PM (Private Message).
Otherwise - "some" may believe the mfgr's assessment & questions!
Good luck.
~
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Ed_Gee
Central Oregon coast
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Joined: 01/14/2015
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Since no one else asked .... did you have the trailer insured? ( you certainly should have ). What does your insurance company have to say about this ... ???
Ed - on the Central Oregon coast
2018 Winnebago Fuse 23A
Scion xA toad
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#1Flyboy
California
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Joined: 09/08/2005
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Is this generator made in China by chance?
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jdc1
Rescue, Ca
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Joined: 05/30/2011
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This is why we buy Honda or Yamaha generators.
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dedmiston
The West
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REMINDER: Please refrain from any Legal discussions.
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Any Legal discussion will cause the thread to be closed or deleted.
2014 RAM 3500 Diesel 4x4 Dually long bed. AISIN trans & 4.10 rear. B&W RVK3600 hitch • 2015 Crossroads Elevation Homestead Toy Hauler ("The Taj Mahauler") • Hooligan #3
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