Good Sam Club Open Roads Forum: Tech Issues: Firman 1500 generator issues
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 > Firman 1500 generator issues

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Camper2020

vtt3r5

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Posted: 09/23/20 01:16pm Link  |  Quote  |  Print  |  Notify Moderator

I bought this unit to take camping. It doesn't even have half an hour of use time when the unit sent too many volts to our travel trailer and started the trailer on fire. Luckily we all got out safely and the damage was kept to a minimum. However dealing with Firman has been frustrating. Instead of taking this complaint seriously they are questioning us on everything, as if we have never camped before and as if we have never used a generator before. I have a video of the generator voltage output fluctuating from 150-180 volts when it should only be putting out 120. I have my RV tech telling them exactly what happened and that we had no fault in it. I have provided pictures and all their requested information. But still we get no where. Super sad they aren't taking this seriously, my kids were in the trailer and things could have been really bad, and we don't want to see this happen to anyone else.
Has anyone had this happen with a Firman or any other type of Generator?

2oldman

south

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Posted: 09/23/20 01:21pm Link  |  Quote  |  Print  |  Notify Moderator

What started on fire?

* This post was edited 09/24/20 10:24am by an administrator/moderator *


"If I'm wearing long pants, I'm too far north" - 2oldman

Lwiddis

Death Valley NP

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Posted: 09/23/20 01:59pm Link  |  Quote  |  Print  |  Notify Moderator

How long were you videotaping when the voltage was reading 150 to 180?


Winnebago 2101DS TT & 2020 Chevy Silverado 1500 LTZ Z71, 300 watt solar-parallel & MPPT, Trojan T-125s. TALL flag pole. Prefer USFS, COE, BLM, NPS, TVA, state & county camps. Bicyclist! 14 year Army vet-11B40 then 11A - (MOS 1542 & 1560) IOBC & IOAC grad


Dtank

USA

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Posted: 09/23/20 03:30pm Link  |  Quote  |  Print  |  Notify Moderator

Maybe you should ask (seriously!):

Does anyone *HAVE* (own) a Firman ??...[emoticon]

*If* you receive any responses - you might try a PM (Private Message).

Otherwise - "some" may believe the mfgr's assessment & questions!

Good luck.

~

Ed_Gee

Central Oregon coast

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Posted: 09/23/20 05:23pm Link  |  Quote  |  Print  |  Notify Moderator

Since no one else asked .... did you have the trailer insured? ( you certainly should have ). What does your insurance company have to say about this ... ???


Ed - on the Central Oregon coast
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#1Flyboy

California

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Posted: 09/23/20 05:53pm Link  |  Quote  |  Print  |  Notify Moderator

Is this generator made in China by chance?

jdc1

Rescue, Ca

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Posted: 09/24/20 09:14am Link  |  Quote  |  Print  |  Notify Moderator

This is why we buy Honda or Yamaha generators.

dedmiston

The West

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Posted: 09/24/20 10:27am Link  |  Quote  |  Print  |  Notify Moderator

REMINDER: Please refrain from any Legal discussions.

Forum Rules wrote:

Posts are not allowed in which a local, state, or federal consumer action board and/or legal counsel is/have been involved. This includes posts related to future, ongoing or past lawsuits.


Any Legal discussion will cause the thread to be closed or deleted.


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