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Open Roads Forum  >  RV Parks, Campgrounds and Attractions

 > Just experienced our first Non-refundable campground

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Walaby

Georgia

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Posted: 08/14/21 12:28pm Link  |  Print  |  Notify Moderator

wapiticountry wrote:

time2roll wrote:

Next time you encounter a no refund policy reservation...... ask if you could an extra 10% in advance to have the possibility of a refund.
To an owner that would scream we want to stay at a different park but can’t get a reservation. Therefore we are booking with you as a backup, But we will be checking with the other park daily to see if they have a cancellation and then we will exercise that cancellation clause, you will refund our 10% larger deposit and you will be collecting 10% more of ZERO. (Less the credit card fees for both the deposit and the refund)

Yup... and if I were the owner and had a no refund policy, I'd say "sure, you can add 10% and I will give you the option to cancel and get a 10% refund.

Mike


Im Mike Willoughby, and I approve this message.
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2 Retired

Montross, Virginia

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Posted: 08/14/21 01:43pm Link  |  Print  |  Notify Moderator

The no refund policy was clearly stated when you made your reservation. No refund means exactly that - no refund. Was there any kind of statement that outlined a timeline for the no refund policy? I do know some campgrounds allow for at least a partial refund if a cancelation is made more than 10 days out from date of arrival. If there was no such timeline, what did you expect from the owners? A personal exemption from their policy? Honestly do not understand your consternation. We recently had reservations in a CG in Florida, in anticipation of a month long trip to the area in September. Due to the high rate of Covid in that state, we decided to go elsewhere. I called the CG, explaining our rationale for canceling. They do NOT have a "no refund policy" posted on their online site. There was no question, no argument, no hesitation. Our deposit was quickly returned. I chose this campground for several reasons, but one was the absence of a no refund policy. I did anticipate a fee for our change of plans, precisely because it was done with a credit card and the campground is charged a fee for every transaction. Even that did not occur! We will definitely use this park (Compass RV Park in St. Augustine) when we visit in the future!

* This post was edited 08/14/21 01:50pm by 2 Retired *


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toedtoes

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Posted: 08/14/21 02:23pm Link  |  Print  |  Notify Moderator

I think the OP did what so many do. He made the reservation knowing about the no refund policy but figuring it won't affect him.

Then he needed to cancel and it did affect him.

So now he has decided that no refund policies are unfair and we should somehow make these places change their policies so that he won't be faced with this again.

It's a common occurrence. You read the rules, you decide they won't be a problem, then you find out they are a problem for you and they should be forced to change their rules.

The RVer who wants to run the generator all night because it got hot, but generators are not allowed after 8 pm.

The camper who gets one campsite reserved and then finds out he's got 10 buddies coming and the site only allows 6.

The person who reserves a site with a "must be present for the first night or lose the reservation" and then finds out he has to work that first day.

The rules aren't bad until you have reason to want to ignore them. Then suddenly they are evil and must be changed.


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Crowe

Merrimack, NH

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Posted: 08/14/21 04:49pm Link  |  Print  |  Notify Moderator

Sure but the cost of the tickets is so much higher, you could cancel and lose your money on 50% of non-refundable tickets and still come out ahead.

Sometimes yes and sometimes no. I spent many years as a corporate travel coordinator. It's all about risk and timing. But we digress.


I may not have gone where I intended to go, but I think I have ended up where I needed to be Douglas Adams

RV-less for now but our spirits are still on the open road.

randot

Ellensburg, WA

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Posted: 08/14/21 04:51pm Link  |  Print  |  Notify Moderator

toedtoes wrote:

I think the OP did what so many do. He made the reservation knowing about the no refund policy but figuring it won't affect him.

Then he needed to cancel and it did affect him.

So now he has decided that no refund policies are unfair and we should somehow make these places change their policies so that he won't be faced with this again.

It's a common occurrence. You read the rules, you decide they won't be a problem, then you find out they are a problem for you and they should be forced to change their rules.

The RVer who wants to run the generator all night because it got hot, but generators are not allowed after 8 pm.

The camper who gets one campsite reserved and then finds out he's got 10 buddies coming and the site only allows 6.

The person who reserves a site with a "must be present for the first night or lose the reservation" and then finds out he has to work that first day.

The rules aren't bad until you have reason to want to ignore them. Then suddenly they are evil and must be changed.


Wow, just because I solicited information on how common it might be that campgrounds have a no-refund policy, I now am guilty of running my generator outside of hours, walking through peoples’ campsites, having way over the limit of people in my campsite, and kicking puppies. Starting to remember why I stopped posting much here.


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toedtoes

California

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Posted: 08/14/21 05:25pm Link  |  Print  |  Notify Moderator

randot wrote:

toedtoes wrote:

I think the OP did what so many do. He made the reservation knowing about the no refund policy but figuring it won't affect him.

Then he needed to cancel and it did affect him.

So now he has decided that no refund policies are unfair and we should somehow make these places change their policies so that he won't be faced with this again.

It's a common occurrence. You read the rules, you decide they won't be a problem, then you find out they are a problem for you and they should be forced to change their rules.

The RVer who wants to run the generator all night because it got hot, but generators are not allowed after 8 pm.

The camper who gets one campsite reserved and then finds out he's got 10 buddies coming and the site only allows 6.

The person who reserves a site with a "must be present for the first night or lose the reservation" and then finds out he has to work that first day.

The rules aren't bad until you have reason to want to ignore them. Then suddenly they are evil and must be changed.


Wow, just because I solicited information on how common it might be that campgrounds have a no-refund policy, I now am guilty of running my generator outside of hours, walking through peoples’ campsites, having way over the limit of people in my campsite, and kicking puppies. Starting to remember why I stopped posting much here.


You didn't ask how common no refund policies are. You complained that even though you knew the policy before making reservations, you suddenly consider it a "crappy policy" because the park didn't waive it for you.

If you don't like a company's policies then take your business elsewhere. But don't do business with them and the complain about their policies that you knew beforehand.

The fact is, you were fine with their policy until it affected you.

wapiticountry

Mountain West

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Posted: 08/14/21 05:29pm Link  |  Print  |  Notify Moderator

randot wrote:

toedtoes wrote:

I think the OP did what so many do. He made the reservation knowing about the no refund policy but figuring it won't affect him.

Then he needed to cancel and it did affect him.

So now he has decided that no refund policies are unfair and we should somehow make these places change their policies so that he won't be faced with this again.

It's a common occurrence. You read the rules, you decide they won't be a problem, then you find out they are a problem for you and they should be forced to change their rules.

The RVer who wants to run the generator all night because it got hot, but generators are not allowed after 8 pm.

The camper who gets one campsite reserved and then finds out he's got 10 buddies coming and the site only allows 6.

The person who reserves a site with a "must be present for the first night or lose the reservation" and then finds out he has to work that first day.

The rules aren't bad until you have reason to want to ignore them. Then suddenly they are evil and must be changed.


Wow, just because I solicited information on how common it might be that campgrounds have a no-refund policy, I now am guilty of running my generator outside of hours, walking through peoples’ campsites, having way over the limit of people in my campsite, and kicking puppies. Starting to remember why I stopped posting much here.
I don’t believe there is any accurate statistical analysis to answer your original question. All you possibly expect is anecdotal experiences from fellow RVers. It is my belief that most parks have some sort of cancellation policy. It will most likely be tailored to their specific situation.
In the end, this is a discussion forum, not a depository of facts. You know darn good and well your reason for posting was not to actually be quoted some percentage, but to voice your displeasure at having gotten yourself in a situation where you have forfeited a deposit., even though you knew the policy when you made your reservation. Righteous indignation at others for not posting as you wish they would isn’t going to get your money back or even garner you sympathy for a situation of your own making.

* This post was edited 08/14/21 05:37pm by wapiticountry *

capacitor

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Posted: 08/14/21 05:48pm Link  |  Print  |  Notify Moderator

Wow, you guys are tough! I would have called and said I have a vehicle problem but I would be there the next day. Then call again and said I’m on my way. This way they can’t double book. To hell with them.

randot

Ellensburg, WA

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Posted: 08/14/21 06:07pm Link  |  Print  |  Notify Moderator

You know darn good and well your reason for posting was not to actually be quoted some percentage, but to voice your displeasure at having gotten yourself in a situation where you have forfeited a deposit., even though you knew the policy when you made your reservation. Righteous indignation at others for not posting as you wish they would isn’t going to get your money back or even garner you sympathy for a situation of your own making.


And so what if I did want to complain a bit, I would definitely be in the same company as you and toedtoes.

toedtoes

California

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Posted: 08/14/21 06:21pm Link  |  Print  |  Notify Moderator

randot wrote:

You know darn good and well your reason for posting was not to actually be quoted some percentage, but to voice your displeasure at having gotten yourself in a situation where you have forfeited a deposit., even though you knew the policy when you made your reservation. Righteous indignation at others for not posting as you wish they would isn’t going to get your money back or even garner you sympathy for a situation of your own making.


And so what if I did want to complain a bit, I would definitely be in the same company as you and toedtoes.


I haven't complained about anything here. I simply pointed out that people have a habit of ignoring policies and then complaining when they suddenly can't get an exception to the policies. We read the posts all the time. I shared some examples.

Go ahead and complain, but as you have read, the majority of people do not agree with your stance.

You have learned a valuable lesson - if you don't like the policies, go elsewhere. Otherwise, suck it up.

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